Introduction
When using TrackBee, it is important to ensure that no other tracking solutions are connected to your Shopify store. Multiple tracking applications running simultaneously can interfere with your primary tracking setup and may lead to issues such as double-counting of conversions. By deleting these additional tracking solutions within Shopify you will prevent data from being over tracked.
Note: If you experience any difficulties or complications during setup, please reach out to our trusty customer support team!
1. Log in to your Shopify Admin Dashboard
2. Locate the Omega TikTok Pixels App
Once inside your Shopify admin dashboard, you can locate the Omega TikTok Pixels application by using the universal search bar.
Enter "Omega TikTok Pixels" into the search bar and execute the search.
3. Access the Omega TikTok Pixels App Settings
This search will direct you to the dedicated page within your Shopify environment.
Here, you will be able to access the tools necessary for modification or removal of the Omega TikTok Pixels App application.
4. Open Omega TikTok Pixels's App Options Menu
Within the Omega TikTok Pixels app management page, locate the options menu represented by the three-dot icon (...) in the top-right corner.
Click on this options menu to display the available actions.
5. Uninstall the Omega TikTok Pixels App
From the drop-down menu, select the option "Uninstall" which will be labeled in red.
6. Confirm uninstallation of Omega TikTok Pixels
Here, you will be asked to indicate the reason for uninstalling the Omega TikTok Pixels app.
After this step, you will be able to confirm the uninstallation by clicking on the red ‘Uninstall’ button.
Completion
Congratulations! By following these steps you have successfully removed the Omega TikTok Pixels app from your Shopify store. With the Omega TikTok Pixels app successfully removed, your TrackBee implementation can now operate without interference from competing tracking systems.