Introduction:
This guide will walk you through the necessary actions to be taken in preparation for setting up your TrackBee account.
Before installing TrackBee to optimize your ecommerce tracking, it's essential to ensure
specific settings are correctly updated. This pre-installation checklist aims to provide a
smooth experience and ensure TrackBee functions without hitches.
1. Disable Password on Webshop:
Ensure that the password protection feature on your webshop is turned off. TrackBee requires unrestricted access to your site during the integration process.
2. Disable External Tracking Applications:
To prevent any data discrepancies or conflicts, please disable or uninstall any external tracking applications you might have previously used on your webshop.
For detailed steps on how to disable these applications, Click here for the full guide.
3. Review and Clean Additional Scripts:
Navigate to the scripts section of your store.
Thoroughly review any scripts, especially those related to tracking or analytics.
Delete any scripts that contain pixel-related information to ensure there's no conflict with TrackBee's functionalities.
Important: If you're uncertain about a particular script or its functionality, please capture a screenshot before deletion. Send this screenshot to our customer service team for further guidance.
By following these steps, you can ensure a smooth and efficient integration of TrackBee
with your e-commerce store. If you face any challenges or have additional questions, please refer to our extensive guides or get in touch with our dedicated customer service team.