Introduction:
This guide will walk you through the necessary actions to be taken in preparation for setting up your TrackBee account.
Before installing TrackBee to boost your e-commerce tracking, make sure your settings are properly set up. This quick pre-installation checklist helps ensure everything runs smoothly and that TrackBee performs at its best, right from the start.
1. Disable Password on Webshop:
Ensure that the password protection feature on your webshop is turned off. TrackBee requires unrestricted access to your site during the integration process.
2. Disable External Tracking Applications:
To prevent any data discrepancies or conflicts, please disable or uninstall any external tracking applications you might have previously used on your webshop.
For detailed steps on how to disable these applications, Click here for the full guide.
3. Review and Clean Additional Scripts:
Navigate to the scripts section of your store.
Thoroughly review any scripts, especially those related to tracking or analytics.
Delete any scripts that contain pixel-related information to ensure there's no conflict with TrackBee's functionalities.
Important: If you're uncertain about a particular script or its functionality, please capture a screenshot before deletion. Send this screenshot to our customer service team for further guidance.
By following these steps, you’ll set yourself up for a smooth and successful TrackBee integration with your store. If you run into any issues or have questions along the way, feel free to check out our in-depth guides or reach out to our support team, we’re here to help!