Introduction
This guide will walk you through the process of synchronizing your Ad Pixels to TrackBee to enhance your e-commerce tracking capabilities.
Refer to the following guide for each platform:
General Instructions:
To install the ad pixels for your store using TrackBee:
Navigate to the TrackBee dashboard.
Select "Stores."
Choose the store for which you want to install the ad pixels.
Important Notes:
At this moment, it is not possible to connect multiple ad accounts/pixels. This feature will be added in the near future.
Be aware the connection with the relevant ad platform can be disrupted when editing the security details (like password) in the external platform. This may require you to reconnect the relevant account/business.
META
Required: Sales Channel installation & Facebook Login
Note: Certain browser extensions can limit TrackBee from opening the login portal for your ad platform. If you do not see the login portal pop up, either disable the chrome extensions that can influence this or retry connecting your pixel in a private tab.
Within Shopify:
Install Facebook's Sales Channel.
Login with your Meta account.
Go to the Data-Sharing tab, and select "Conservative".
Within your TrackBee dashboard:
Login:
Click on the "Connect with Meta" button.
You will be redirected to the Meta login page.
Login with your Meta account to validate the connection.
Select your Business:
Select the business, corresponding to the ad account you wish to connect.
Select your Ad Account:
Select the ad account, corresponding to the pixel which you wish to connect.
Select your Pixel:
Select the pixel you wish to connect to TrackBee.
Confirm the Connection:
Click on the "Connect" button.
TikTok
Required: TikTok Login
Note: Certain browser extensions can limit TrackBee from opening the login portal for your ad platform. If you do not see the login portal pop up, either disable the chrome extensions that can influence this or retry connecting your pixel in a private tab.
Login:
Click on the "Connect with TikTok" button.
You will be redirected to the TikTok Business login page.
Login with your TikTok Business account to validate the connection.
Select your Ad Account:
Select the ad account, corresponding to the pixel which you wish to connect.
Select your Pixel:
Select the pixel you wish to connect to TrackBee.
Confirm the Connection:
Click on the "Connect" button.
Pinterest:
Required: Pinterest Login
Note: Certain browser extensions can limit TrackBee from opening the login portal for your ad platform. If you do not see the login portal pop up, either disable the chrome extensions that can influence this or retry connecting your pixel in a private tab.
Login:
Click on the "Connect with Pinterest" button.
You will be redirected to the Pinterest login page.
Login with your Pinterest account to validate the connection.
Select your Ad Account:
Select the ad account you wish to connect.
Confirm the Connection:
Click on the "Connect" button.
Google:
Required: Google Login
Note: Certain browser extensions can limit TrackBee from opening the login portal for your ad platform. If you do not see the login portal pop up, either disable the chrome extensions that can influence this or retry connecting your pixel in a private tab.
Login:
Click on the "Connect with Google" button.
You will be redirected to the Google login page.
Login with your Google account to validate the connection.
Select your Ad Account:
Select the ad account, corresponding to the pixel which you wish to connect.
Select your Pixel:
Select the pixel you wish to connect to TrackBee.
Confirm the Connection:
Click on the "Connect" button.
Note:
Once the connection has been validated, it may take up to six hours before Google has processed and updated the information. During this time, we cannot guarantee full tracking capabilities.
Completion:
Congratulations! Your Ad Pixels have been connected to TrackBee!
Once you’ve connected your Ad Pixels to TrackBee, refer to additional entries or
guides for instructions for understanding the functionalities of the dashboard.