If you have any questions or run into any issues, please know that our team of Customer Support Specialists is here to assist you!
You can reach our Support team in a number of ways:
Chat with us
Chat with us
To chat with us, simply visit our website (https://www.trackbee.io) and search for the yellow chat icon in the lower right corner of your screen.
In the popup that appears, click on "Send us a message".
You will be assisted by Barry, our virtual chat assistant, who will collect all the information that we need to be able to assist you.
Once Barry has collected all the relevant information, a human support specialist will take over the chat.
Send us a WhatsApp message
Send us a WhatsApp message
To send us a message via WhatsApp, simply click on the link below from your mobile phone or if you have WhatsApp installed on your computer:
https://wa.me/31610237773.
You can also add our WhatsApp phone number to your contacts and send us a message through your WhatsApp application. Our WhatsApp phone number is: +31610237773.
Please note, that we can only accept messages and that this number does not accept any phone calls.
Send us an e-mail message
Send us an e-mail message
You can send us an e-mail by using the butto below, or by addressing your e-mail to:: [email protected].
Our support team will assist you as soon as possible.
We always strive to get back to you within 1 working day.
Our standard business hours are: Monday - Friday, from 09:00-17:00 CET. If your message was sent outside of our standard business hours, we will get back to you as soon as we can.