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How do I delete my Hyros integration with Shopify to prevent over tracking?

Deleting additional tracking solutions

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Written by Julia Wieren
Updated this week

1. Log in to your Shopify Admin Dashboard

  • Open your preferred web browser and navigate to Shopify.

  • Here you can Log in, using your store credentials.

2. Locate Online Store

  • Within your Shopify admin dashboard, locate the "Online Store" section under the Sales channels menu.

3. Navigate to Themes Settings

  • From the Online Store menu, select "Themes" to access your store's theme management interface.

4. Locate the settings option

  • Once you're viewing your themes, locate the settings represented by the three-dot icon (...) next to Customize.

  • Clicking this icon will reveal a dropdown menu containing additional options.

5. Accessing the Code Editor

  • From this menu, select "Edit code" to open the theme code editor.

6. Modifying the Theme File

  • In the code editor's left panel, locate and open the theme.liquid file.

  • This file contains the main template structure for your Shopify theme and is where tracking codes are installed.

7. Remove the Hyros code

  • Within this file, you'll need to identify and remove the Hyros tracking code that was placed between the "</head>" tags during installation.

8. Completing the Removal Process

  • After removing the Hyros code from your theme.liquid file, save your changes by clicking on "Save" in the top right corner to ensure they take effect.

Completion

Congratulations! By following these steps you have successfully removed the Hyros integration from your Shopify store. With the Hyros integration successfully removed, your TrackBee implementation can now operate without interference from competing tracking systems.

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