When setting up the Google Conversion Booster in TrackBee, you might encounter the error “Customer Data Terms Not Accepted”. This means that you have not accepted Google’s Customer Data Terms, which are necessary for data sharing and tracking. Accepting these terms is essential to proceed with the setup and ensure accurate tracking of your ad campaigns. This guide will help you understand why this error occurs and how to fix it.

Google requires advertisers to accept the Customer Data Terms to use certain features that involve customer data, such as enhanced conversions. The error indicates that:

• You have not accepted the Customer Data Terms in your Google Ads account.

• Without accepting these terms, TrackBee cannot share necessary data with Google Ads for accurate tracking and optimization.

Follow these steps to accept the Customer Data Terms in your Google Ads account:

1. Sign In to Google Ads:

• Go to Google Ads and log in to your account.

2. Navigate to Conversions:

• Click on the Tools & Settings icon (shaped like a wrench) in the upper right corner.

• Under the Measurement section, select Conversions.

3. Go to Conversion Settings:

• On the Conversions page, click on the Settings tab.

4. Accept the Customer Data Terms:

• In the Settings page, look for a section labeled “Customer Data Terms”.

• If you haven’t accepted the terms yet, there will be a prompt or a button to “Accept” the terms.

• Click on “Accept” to agree to the Customer Data Terms.

5. Confirm Acceptance:

• After accepting, the status should update to indicate that the terms have been accepted.

• You may need to refresh the page to see the updated status.

6. Verify in TrackBee:

• Return to your TrackBee account.

• Navigate to the Google Conversion Booster setup.

• Click on “Check Setup” to confirm that the error has been resolved.

By accepting Google’s Customer Data Terms, you enable TrackBee to share necessary data with Google Ads, ensuring accurate tracking and improved campaign performance within TrackBee.