When setting up the Google Conversion Booster in TrackBee, you might encounter the error “Conversion actions not linked”. This means that your conversion actions are not properly linked between TrackBee and your Google Ads account. Proper linkage is essential for accurate tracking and optimization of your ad campaigns. This guide will help you understand why this error occurs and how to fix it.

In Google Ads, conversion actions track valuable user interactions, such as purchases or sign-ups. For TrackBee to accurately record and report these conversions, the conversion actions must be correctly linked between your Google Ads account and TrackBee. The error indicates that:

• Your conversion actions are not properly linked.

• This can lead to incomplete or missing conversion data in TrackBee.

Without proper linkage, TrackBee cannot sync conversion data with Google Ads, affecting your ability to monitor and optimize your advertising campaigns effectively.

Follow these steps to remove your current Google Ads connection in TrackBee and reconnect it, which will help establish the correct linkage of conversion actions:

1. Go to Your TrackBee Account:

• Log in to your TrackBee account.

2. Navigate to Store Settings:

• Click on the Stores icon.

3. Click on the store you want to edit.

4. Disconnect the Current Google ad account:

• Scroll down to Google and click on "discconect"

5. Reconnect Google Ads:

• Click on “Connect” next to Google.

6. Authorize TrackBee to Access Your Google Ads Account:

• You will be redirected to a Google authorization page.

• Sign in with the Google account associated with your Google Ads and the ad account you want to connect.

• Grant the necessary permissions to allow TrackBee to access your Google Ads account.

7. Select the Correct Google Ads Account:

• If you have multiple Google Ads accounts, ensure you select the one you use for your advertising campaigns.

8. Complete the Setup Process:

• TrackBee will automatically link the necessary conversion actions.

9. Verify the Connection:

• Return to the Google Conversion Booster setup in TrackBee.

• Click on “Check Setup” to confirm that the error has been resolved.

By reconnecting your Google Ads account through TrackBee, you establish the correct linkage of conversion actions, ensuring accurate data collection and improved campaign performance.