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How to Resolve the “Google indicated 6-hour wait time” Error
How to Resolve the “Google indicated 6-hour wait time” Error
Pico Roos avatar
Written by Pico Roos
Updated over 2 months ago

Introduction

When setting up the Google Conversion Booster in TrackBee, you might encounter the error “Google indicated 6-hour wait time”. This means that your Google conversion actions are still being set up, and it can take up to 6 hours for them to become active. This guide will help you understand why this error occurs and what you can do to resolve it.

What Does “Google indicated 6-hour wait time” Mean?

The error indicates that:

• Your Google Ads account has recently created or updated conversion actions.

• Google requires up to 6 hours to process and activate these conversion actions.

• During this period, tracking and conversions might not be recorded correctly.

This waiting time is standard when setting up new conversion actions or making significant changes, as Google needs time to propagate the updates across its systems.

How to Resolve the Error

Since this error is due to a processing delay on Google’s side, here’s what you can do:

1. Wait for 6 Hours:

• Allow up to 6 hours for Google to fully set up your conversion actions.

• Avoid making additional changes to your conversion settings during this time to prevent further delays.

2. Recheck After the Waiting Period:

• After waiting for 6 hours, log back into your TrackBee account.

• Navigate to the Google Conversion Booster setup.

• Click on “Check Setup” to see if the error has been resolved.

3. Revisit the Setup Guide (If Necessary):

• If the error persists after the waiting period, revisit the setup guide in TrackBee.

• Double-check each step to ensure all configurations are correct.

4. Contact Support if the Issue Persists:

• If the error still appears after following the above steps, consider reaching out to TrackBee support for assistance.

By allowing time for Google to process your conversion actions and ensuring your setup is correct, you can resolve the “Google indicated 6-hour wait time” error and proceed with accurate tracking in TrackBee.

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